Reliability of the IVR

Mar 26, 2014 at 5:29 PM
Hello,
I plan to write a IVR based on the sample CustomIVR.

The sample project it's a console application but I need a reliable solution because I plan to use in a production environment ( if it's stable ) and when someone call IVR must respond.

So, what kind of solution you suggest ? A service ? Someone use a FastAGI Aster.Net in a production enviroment for months ?
Mar 26, 2014 at 6:26 PM
Hi,

Yes, I've been using the FastAGI implementation in production for a few years now. I run it as a windows service and monitor it via the FastAGI port for network monitoring etc.

The CustomIVR sample is just that, a sample and you may want to implement your IVR solution differently, but the general concepts are right. It's very robust, but of course feedback is always welcome.