CTI Integration through Asternet.dll

Feb 13, 2014 at 2:02 PM
Edited Feb 13, 2014 at 2:04 PM
I am working on CTI Application, between Oracle Rightnow CX and Softphone using Asterisk Server.

I am using Asternet.dll for implementing this, and i can able to create a call from my .net application. But I am stuck on "how to receive a call through asternet".

I am also supposed use Asternet as API Integration, I already have CTI Module but while interacting with asterisk server for that I am using asternet.

Now I can able to connect asterisk server and create a call to a particular extension with Asternet.__

Please advice and provide some samples for this.

Thanks in advance
Feb 13, 2014 at 5:14 PM
Feb 14, 2014 at 5:11 AM
I have done this and able to connect to asterisk server through .net app.
But how the inbound call from queue functionality is taken part.

Please Help

Thanks in advance
Feb 14, 2014 at 8:24 AM
I'm sorry, I don't understand the question. Could you explain exactly what it is you are using AsterNET to do.
Feb 17, 2014 at 8:05 AM
What I have done is connected to the SIP and originate new call.
And now i need to detect the incoming call ?
Feb 17, 2014 at 8:08 AM
Just like the below code i have done the connectivity and originate a call.

At same how can i accept the incoming call.
Feb 17, 2014 at 10:59 AM
AMI itself wont allow you to answer an incoming call. You can get events telling you about new calls (NewState) events.

If you want to see how to detect incoming calls, maybe have a little look at this example application (AstTray) https://asttray.codeplex.com/

I hope this helps.